vurinsight.blogg.se - Teamviewer take control

Open a command prompt on the device and navigate to the location of the downloaded file.

Download the Take Control (N-able) Viewer to the device providing assistance.

To download and install the Take Control (N-able) Viewer to a different location in Windows: We recommend you disable browser pop-up blockers and that you choose the options to Remember my choice for takectrsxvp links (or equivalent) and takectrsxvp file association (if supported in the browser).

Once downloaded, run the installer for Windows and Mac computers.

On the N-sight RMM Dashboard, go to Remote Access > Download Take Control Viewer - N-able.

To download and install the Take Control (N-able) Viewer to the default APPDATA folder: The downloaded viewer automatically matches the Operating System of the computer you have logged into the Dashboard.īy default the Take Control (N-able) Viewer installs to the APPDATA folder but you can install it to a different location. It enables you to connect to any devices running Take Control (N-able). The Take Control (N-able) Viewer is available for Windows and Mac. When you provide support to a mixed environment of Take Control (TeamViewer) and Take Control (N-able) installations, you must have both Take Control Viewer versions installed on the device providing assistance. For example, if the device requiring assistance uses the Take Control (N-able) engine, the device providing assistance must use the Take Control (N-able) viewer.

When you are using Take Control integrated with N-sight RMM, you can download and install either of the following Take Control Viewers on the device providing assistance:įor a successful connection, the Take Control viewer installed on the device providing assistance must match the Take Control engine enabled on the device requiring assistance.